Refund & Exchange Policy
We want you to shop with confidence. If you are not satisfied with your purchase, please read our Refund & Exchange Policy below.
Eligibility
You can request a refund or exchange within 3 days of receiving your order if:
-
The item is damaged
-
The item is defective
-
You received the wrong product
Conditions
To qualify:
-
Product must be unused
-
Product must be in original packaging
-
All accessories must be included
Non-Refundable Items
-
Used or damaged products
-
Items without original packaging
-
Items damaged due to customer mishandling
Process
-
Contact us on WhatsApp with your order number & product pictures
-
Our team will review your request
-
If approved, we will arrange an exchange or refund (processing time 2–5 business days)
Return Shipping
Return shipping cost may apply unless the product delivered was wrong or faulty.